Excerpts from The Scaler newsletter, podcast summaries, webinar recaps, and practice tips
Stay updated with the latest insights, tips, and trends in dental practice management and performance optimization.
Jake Larsen, co-founder of Kolla, joins Kyle Bergman and Colin Ambler to talk dental data access, custom KPIs like True Hygiene Value, and how the 'Robin Hood of dental data' is changing what DSOs, vendors, and practice owners can actually see. ~22 minutes.
Rachel Michaelov, CEO of Empire Tax Advisors & Practice Wealth Partners, joins Kyle Bergman and Colin Ambler to expose why most dental CPAs cost owners six figures—and the proactive tax strategies that legally drop a $500K liability to near zero. ~20 minutes.
Paul Lowry, co-founder of Dental Menu, joins Kyle Bergman and Colin Ambler to unpack why most in-house plans fail, how to build true subscription revenue, and the referral hack that drives signups—plus a 250,000-patient study on cash-pay retention. ~35 minutes.
Matt Peterson of Cain Watters joins Colin Ambler and Kyle Bergman to unpack the 3-to-1 rule, playing top of license, and how real-time TeamCare data turns advisors into proactive fractional CFOs. ~30 minutes.
Conner Ludlow, CEO of Annie AI, joins Colin Ambler and Kyle Bergman to talk practical AI in dental—why after-hours calls, website chats, and integrated workflows turn missed opportunities into booked appointments. ~45 minutes.
TeamCare CEO Colin Ambler joins co-host Kyle Bergman for a guest-free founder therapy session—road-show insights, John Christensen's new Anytime Dental practice, and how AI is reshaping dental software. ~28 minutes.
Dr. Paul Etchison, founder of Dental Practice Heroes, shares how leadership, block scheduling, and team accountability helped him build a practice that runs without him—working only two days a month. ~27 minutes.
Laura Johnston, founder of MyDentalSOP, shares how documentation, SOPs, and AI can transform dental practice operations, onboarding, and team accountability. ~27 minutes.
Philip Koury shares how he scaled Pacifico Dental Care from 12 to 50+ employees across multiple locations using simple systems, smart delegation, and a zero-roadblock patient philosophy. ~35 minutes.
Kiera Dent, CEO of the Dental A Team, shares how to build accountability-driven dental teams with winning systems, consistent leadership, and a championship mindset. ~32 minutes.
Dr. Ruth Mannschreck, dentist and founder of Shoreline Strategies, shares how to build a team-led practice that runs without constant doctor input. ~21 minutes.
Sarah Ruberg, Founder and CEO of Our Thrive Tribe, shares how dental vendors and leaders can build authentic DSO relationships through personal branding and LinkedIn. ~33 minutes.
Neil Zemba, CEO of Rise DDS, reveals how smart marketing attribution and hygiene recall programs fill dental schedules faster than new patient ads alone. ~39 minutes.
Rob Montgomery, founder of YourDentalLawyer.com, shares how dentists can avoid costly exit mistakes, navigate DSO deals, and build long-term practice value. ~35 minutes.
Cory Schoebel, Chief New Client Officer at Chrisad, explains how dedicated new patient columns create capacity for sustainable dental practice growth. ~30 minutes.
Sydney Robinson, Founder of Clarity Dental Solutions, reveals systems that reduce chaos, role clarity strategies, the Freaky Friday exercise, and patient experience mapping. 33 minutes.
Justin Klingshirn, Partner at McLerran and Associates, explains how private equity invests in dentistry, DSO deal structures, valuations, and when to sell your practice. 20 minutes.
Marnie Blythe, Founder and CEO of Full Pocket Coaching, shares growth mindset strategies, team incentives that build culture, and the power of automated recognition systems. 28 minutes.
Eric Vickery, President of Coaching at All-Star Dental Academy, reveals verbal skills that reduce cancellations to 3-5%, prevent hygiene no-shows, and drive case acceptance without threatening policies.
Kelly Dahmer, CEO of Next Level Practice, reveals the KPIs that top 10% dental practices track, individual performance-based bonus systems, and the four workplace personas every practice owner should understand.
Dr. Whitney Weiner, CEO of Whole Dental Wellness and CGO at Icon Dental Partners, reveals proven strategies for team incentives that drive 12X ROI, from supply cost reduction to micro-bonus structures and open book management.
Laura Nadler of Working Cat Marketing reveals how authentic branding solves the $824K patient attrition problem by creating cultural matches that turn practices into pods patients never want to leave.
Dr. Peter Boulden, multi-practice owner and co-founder of Bulletproof Dental Practice, shares proven strategies for transitioning from practitioner to business owner across 8 locations.
Greg Brooks of Global Strategic reveals the complete playbook for hygiene reactivation using offshore talent, Team Care technology, and pay-on-performance pricing at $30 per attended appointment.
Discover proven email marketing tactics that transform one-time patients into loyal advocates for your dental practice.
Learn how to create compelling newsletter content that keeps patients engaged and drives appointment bookings.
Set up powerful email automation workflows that nurture leads and turn inquiries into scheduled appointments.
Master the art of email segmentation to deliver personalized content that resonates with different patient groups.
Gary Takacs, the Godfather of Dental Podcasting, reveals how mastering the people side of dentistry drives case acceptance, practice success, and work-life balance through patient connection.
Dr. Jim Arnold reveals how to eliminate bottlenecks through delegation, trust, and team systems. Learn from a multi-practice owner about building profitable practices that provide better patient care.
Sandy Pardue shares 30+ years of dental consulting wisdom on building effective practice systems, hiring top team members, and creating patient-centered care that drives practice growth.
Gary Bird reveals why 80% of dental practices struggle with growth and shares proven strategies to fix phone conversion, block scheduling, and team incentives for explosive practice growth.
Ashley Morabito walks through real-world strategies to boost hygiene production, retain patients, and increase profitability using TeamCare's tools.
Ashley sets up, manages, and tracks performance-based incentives using the TeamCare platform.
Dr. Tina Saw shares her journey from practicing dentist to founder of Oral Genome, a revolutionary 15-minute chairside salivary test that measures biomarkers for cavities, gum disease, and diabetes.
